I have never been so insulted in all my life!

[Roxie Roulette {★}]

So, I don't know if anyone remembers me being so excited about a new festival called 'Vintage @ Goodwood'? Well I had a really good weekend, had this year's pencilled into my diary, and was hoping to be more involved than last year. Today, I read that Wayne Hemingway - the organisor and owner of Red or Dead - has changed the location and entire set up of the festival. It's no longer a music festival, but what seems to be an attempt at a rejuvination of the Festival of Britain but knowing Wayne Heminway and going by last year's prices, it's going to even more of a money making scheme. So yes, that's all fine, but it's not the great weekend that I had last year! And once again, it's in London! Just like everything else is!

 

So I posted a complaint on their facebook page to express my disappointment and then got baraged with insults and rude people including Vintage @ Goodwood themselves! They have certainly lost my custom!

 

Tell me, do I sound ignorant in my posts? Or is it just me?

 

Me:

Wow. What a disappointment! I loved Vintage @ Goodwood and had high hopes for it returning to such a beautiful location. Why must everything bein London? You just can't get the same atmosphere there! And I thought Vintage @ Goodwood was a music festival? I can't see a Glastonbury feel happening on South Bank! I can only sense a lot of money exchanging hands and $$ signs rolling around Mr Hemingway's eyes!

 

Just a man on Facebook:

So do you think Goodwood was a charity? That they would offer up their location for free? Get real!

 

Me:

And South Bank is? Just as much organisation and even more sercurity would be required for South Bank. And its not all about the money, Goodwood has a vintage heritage wih the race track, the airfield and the house, not to mention the enthusiasm of Lord March

 

Vintage @ Goodwood:

Hannah...

You clearly don't understand the philosophy of the charity that is the Southbank Centre and the philosophy of HemingwayDesign. If you fancy having a go at trying to understand our philosophy rather than mouthing off ignorantly we s...uggest you have a look here... www.hemingwaydesign.co.uk/ html/waynes%27s_mouthings.htm

Suggesting the Southbank Centre lacks cultural heritage is ludicrous. This is one of the most stimulating, iconic and revered buildings in cultural history.





Me: 

I never said that the South Bank Centre lacks cultural heritage, I simply said that Goodwood was a better site, in my opinion - which last time I checked, I could express - for a festival that had lots of different music and eras. I know th...e South Bank ran a great Festival of Britain for many years and I'm pleased that it is being rejuvinated, however it won't be the same festival as last year's - which I thoroughly enjoyed and had pencilled into my diary for this year.

But now you have called me ignorant and rude, whilst being very insulting to me, you have lost my custom and I will be sure to inform everyone I know that was interested in this of this conversation and your approach to someone who really enjoyed last year.

Vintage @ Goodwood:

 Correct... It won't be the same as last year and whilst we agree Goodwood was a beautiful site for Vintage 2010 we're trying something different this year and we thank those understanding and embracing this.

[Roxie Roulette {★}]

Ooh and another insult from Mr Danny Grave (yes, I'm naming and shaming now)

 

"I am sure we'll all have just as much fun without you there hahaha
The less whingers the better"

[Edson Carlos]

I was able to recover the missing data from his reply which was a lame attempt of recovering the shoe from his mouth. Fixed reply below.

Vintage @ Goodwood:

Correct... It won't be the same as last year and whilst we agree Goodwood was a beautiful site for Vintage 2010 we're trying something different this year and we thank those understanding and embracing this, As for everyone else mouthing off about this change, you're still ignorant.

[Roxie Roulette {★}]

Aha! Brilliant! There will be a firm complain from me in their inbox tomorrow morning! And I've been watching the facebook page all afternoon and the complaints about it moving to a concrete jungle and the complaints about the attitude of the Vintage Team have been flooding in - I'd say more negative than positive at the moment!

Edson {PL Team} said:

I was able to recover the missing data from his reply which was a lame attempt of recovering the shoe from his mouth. Fixed reply below.

Vintage @ Goodwood:

Correct... It won't be the same as last year and whilst we agree Goodwood was a beautiful site for Vintage 2010 we're trying something different this year and we thank those understanding and embracing this, As for everyone else mouthing off about this change, you're still ignorant.

[Edson Carlos]

It's a real shame people don't act professionally and as neutral as possible when running a business.

[Roxie Roulette {★}]

Their approach was hardly encouraging to those that were on the fence about going to the revamped event

Edson {PL Team} said:

It's a real shame people don't act professionally and as neutral as possible when running a business.

[Edson Carlos]

I'm going to reply to your initial message to them later today here in this post simply because I like to keep my service skills sharp. If they read it and learn a thing or two it'll only help.

 

e

[Roxie Roulette {★}]

Thank you so much! I think that will show them something!

Edson {PL Team} said:

I'm going to reply to your initial message to them later today here in this post simply because I like to keep my service skills sharp. If they read it and learn a thing or two it'll only help.

 

e

[Shirley Rowe{★}]

They were very rude to you dear.

[Elske VanStrange {★}]

That's no way to treat your customers!

 

He probably thinks it IS a way to make more money, though...

[Dixie Rising]

What a bunch of jerks! Let's see... who's ignorant- the customer expressing the disappointment that MANY feel about the location- or the company dismissing the statement and insulting customers who attend their events? Hmmmm... well, make sure you post it everywhere...

[Ricia]

It's totally unacceptable that he called you "ignorant" just for expressing an opinion. Especially when you would have been bringing custom? Obviously, you don't need to be spending your day with people like that!

 

And you're right everything is in London, it does my head in.

[Coco H {★}]

Ouch! That's not cool.
I agree with you - its in London, just like everything else.
That's one festival I previously wanted to go, now however, I don't think so.

Poor show!

Myself, I'd have expected an apology!

 

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